Frequently Asked Questions
Living with All-inn-One
Can I cook in the apartment?
Yes of course! Each of our apartments feature a fully-equipped kitchen including: a kettle, a refrigerator, a hob and a range of cooking utensils. Crockery, cutlery and glassware are also provided.
Are bed bedding, towels and amenities provided?
Yes, we provide clean bedding, duvet and pillow for all tenants. Amenities e.g. towel and hair dryers are provided.
Do parking spaces come with the apartment?
No, unfortunately we do not provide any parking spaces.
Are washing machines provided in the apartments ?
Yes! you are welcomed to do your
laundry in the washing machine
which you can find in each apartment.
An iron and an ironing board can also be found in the apartment.
Is there Wi-Fi in the apartments?
Yes, we provide free unlimited WiFi. Making sure you can work from home and keep in touch with family and friends
Are pets allowed in the apartment?
Unfortunately, our apartments strictly adopts a NO pets policy.
Is smoking allowed in the apartment?
No smoking on the premises and common area/ hallway. A penalty of HKD 1,500 would be charged if smoking is caught on the premises.
How do I receive parcel?
Our tenants are welcomed to use our office address for their parcel. Tenants will be able to collect mail during our office hours: Monday-Friday:
10am - 6:00pm
What utilities are included in the rent?
Utilities such as gas, water, electricity, and internet are included in the rent, with possible extra fees for excessive use. Please be mindful of the environment by turning off taps, lights, and electronics when not in use.
How many people can stay in each apartment?
The maximum number of guests per apartment varies, and extra beds may be available for an additional cost. For safety and fire regulation compliance, please adhere to the maximum guest limits when selecting an apartment.
Is All-Inn-One safe?
We have installed CCTV surveillance systems through out the communal areas of All-inn-One to ensure safety. All of our apartments come with a digital passcode door lock. Moreover, all of our apartments come with an electronic safe. For our tenant's personal safety we kindly ask to never give away their keys our passcode to third parties
Can I bring guest over to the apartment?
Our tenants are very much welcome to bring guest. We ask our tenant's guest to respect our house rules and fire regulations for their safety
Booking apartment
Can I request a particular apartment?
We will surely try to satisfy your requests, However this will only be subject to availability and cannot be guaranteed.
Can I book an apartment
if I am below 18?
In order to make a booking, the principle tenant has to be at least 18 years old.
Is there a minimum stay requirement?
The minimum lease term is 3 months. If the lease term is between 3 to 5 months, the rent will be 8% higher than the long-term rent displayed in the catalog (6 to 12 months)
What if the apartment I requested is not available?
If your requested apartment type or location is not available during your requested dates, we will try our best to offer you an alternative apartment that is a similar type and in a nearby location.
Can I view the property in advance?
Yes, we encourage you to visit us and view apartment in advance. You are welcome to book viewings for multiple apartments. We offer guided viewing both online and in-person.
What are the check-in and check-out time?
Please feel free to contact us for your check-in and check-out time
What are the booking process?
You can find your apartment by enquiring via email allinnonehk@gmail.com or by whatsapp our team on (+852) 9697 1189. You could also fill in our apartment finder form.
Upon receiving your enquiry, we will provide a quote for your apartment along with the apartment details and payment procedure.
Bookings can only be confirmed after we receive your deposit payments. You should receive a confirmation email within 24 hours of receiving your payment.
Can I extend my stay?
Option to extend: Subject to prevailing room rate & availability. Please notify us as soon as possible.